Can I arrange Aston Martin collection just through WhatsApp?
Yes. Send the model, year, condition, collection address and preferred date and time. We check the vehicle, access and release details, then agree an available slot in the same chat. There is no website enquiry form to complete.
Can I enquire about an Aston Martin that has stood for years?
Explain its present condition, missing parts, keys and ability to roll and steer. Describe any changes to the garage or route out. Acceptance, suitable loading and receiving arrangements are assessed before a collection is confirmed.
What if an Aston Martin restoration project needs to leave a workshop?
Identify what remains fitted, which loose parts are staying with the car and who can authorise its release. Resolve the restoration or disposal decision first. Moving it to another address is separately quoted transport and does not authorise destruction.
Do I need to know the generation of my Vantage or Vanquish?
Send the registration and year with whatever complete model information you have. A model name can cover different vehicles, so do not guess handling or dimensions. Share the current condition and access so the actual collection can be assessed.
How is the collection date and time confirmed?
Send your preferred date and time with the car and address on WhatsApp. We check the vehicle, access, release authority and availability, then confirm an agreed collection date and time or arrival window in the conversation. Sending a preferred time alone does not reserve a slot. If the site needs a loading appointment, mention it before the arrangement is agreed.
Is scrap collection free?
Free collection is part of an accepted CityGrip scrap booking. Describe missing essential components, extra waste, locked wheels and exceptional access first. Acceptance, suitable loading, receiving arrangements and any exceptional work must be confirmed before booking. Transport to a different address for repair or storage is separately quoted recovery.
Who handles scrapping and the Certificate of Destruction?
CityGrip handles collection and delivery to a receiving Authorised Treatment Facility. The ATF handles treatment and issues the Certificate of Destruction when an eligible car is completely scrapped. GOV.UK says this should be provided within seven days. A car the ATF repairs and resells does not receive that certificate. Keep the certificate and handover records.
What should I prepare before the agreed collection?
Ask which identification and ownership or release evidence is needed. Explain a missing V5C before booking. Retain a private registration first if required, remove personal belongings and arrange the keys and authorised on-site contact. Follow the applicable V5C steps and make your own DVLA notification. Confirm any payment arrangement in advance; the scrap service uses bank transfer.