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CityGrip Recovery
24/7 Breakdown & Recovery
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24/7 · London & the M25

Roadside assistance and breakdown recovery in London, 24 hours a day

Roadside assistance is the attempt to fix your vehicle where it stands; recovery is the truck for when it cannot be. We do both, 24 hours a day, across every London postcode and the wider motorway network, with the price agreed on the phone before anyone sets off.

  • No call-out fee
  • Price agreed first
  • Fully insured operators
  • 24/7/365
From £80Recovery and towing
From £60Roadside jump start
24/7Based in Leyton E10
£0No call-out fee

Roadside assistance is the attempt to get your vehicle driving again where it stands. Breakdown recovery is the truck that moves it when that is not possible. CityGrip Recovery does both, 24 hours a day, across every London postcode, the M25 and the wider motorway network. Call or WhatsApp 07960 200253 and we will take your location, registration, fuel type, gearbox type and the symptom, agree a fixed price on the phone, then set off. A jump start is from £60 and recovery and towing start at £80. There is no call-out fee, no membership and no annual contract. If the fault can honestly be fixed at the kerb we fix it there. If it cannot, the same visit becomes a recovery to your garage, your home or wherever you choose.

Roadside assistance and breakdown recovery are two different jobs

Most drivers use the two phrases as if they mean the same thing, largely because breakdown policies sell them as one bundled product. On the road they are separate pieces of work. Roadside assistance is testing, checking and fixing the fault where the vehicle sits. Breakdown recovery is the truck, and it is what happens when the fault cannot be put right at the side of the road. You do not need to know which one you need when you ring. Describe what the car did and where you are, and we will work it out with you on the call.

The industry expectation is that most breakdowns end in a roadside fix rather than a tow. The AA publishes that it repairs eight out of ten vehicles at the roadside, based on its operational performance data for 1 April 2025 to 31 March 2026, and the RAC publishes a comparable figure of four out of five, excluding accidents and extreme failures. We do not publish a fix rate of our own, because we have not measured one and a number we cannot stand behind is worth nothing to you. What we will commit to is the order of work: we look at fixing it first, and we only load the vehicle when fixing it at the scene is not the right answer.

Free for non-fault drivers

Had a non-fault accident? Your recovery is free.

If another driver was at fault, CityGrip arranges free recovery, secure storage, a like-for-like courtesy car and full claims management, with every cost recovered from the at-fault driver’s insurer. You pay nothing, and your no-claims bonus stays intact.

How we decide whether to fix it here or load it on the truck

The first thing that happens on arrival is not a spanner. It is a judgement about where the vehicle is standing and whether the work can be done safely there at all. A car on a quiet residential street in Leyton, a car in lane one of the A406 and a car on level minus two of a shopping centre car park are three different jobs even when the fault is identical. On a motorway the decision is made for us: National Highways states that recovery operators are never expected to work in a live lane, and that it has procedures, including traffic control signs and signals and traffic officer or police resource, to make sure they do not have to. On a live carriageway the vehicle is moved to a place of relative safety before anything else is considered.

Then the checks run in the same order every time, because that order goes from the commonest and cheapest cause towards the most expensive. What was the vehicle doing at the moment it stopped: driving normally, losing power gradually, or refusing to start cold? Does it crank normally without firing, crank slowly, or do nothing at all with a dead dashboard? Battery voltage under load, terminals, and the earth strap. Fuses and relays. Warning lights that were showing before the failure and any that appeared with it. Fluid levels, and whether anything is on the ground under the car. An OBD scan for stored and live fault codes. Then a look for the obvious mechanical answer: a snapped belt, a sensor plug shaken loose, a wheel that will not turn, a burning smell, coolant steam, fuel on the tarmac.

The job tips from repair to recovery on specific evidence rather than on a hunch. Anything that has to come apart to be reached tips it, because a jack at a kerbside is not a ramp. Any noise or smell that says internal damage is happening right now. Any loss of steering, braking or drive. Any fault we can only guess at, because a guess costs you a second call-out. And any fix that would technically get the car rolling but would not get it home safely: topping up coolant on a car that is losing coolant fast is not a repair, it is a slower way of destroying an engine. If the fix is honest, we do it and you drive away. If it is not, we say so plainly, and you are told the recovery price before the vehicle is loaded.

What a roadside diagnosis can tell you, and what it cannot

A careful roadside diagnosis establishes a great deal. Cranking behaviour, voltage under load, warning lights, fuse and relay condition, fluid levels, the position of a leak and stored fault codes from an OBD scan will usually identify a flat or failing battery, a charging fault, a blown fuse, a bad earth, an immobiliser refusing to release, a fuel supply problem, a coolant loss and most tyre and wheel issues. It will also tell you, fairly reliably, when something serious is wrong even in cases where it cannot say exactly what.

What it cannot do is replace a ramp, a lift, a diagnostic rig and time. A fault code points at a circuit, not always at the failed part, and a stored code is sometimes the consequence of another fault rather than its cause. Internal engine and gearbox condition, clutch wear, cambelt or timing chain condition, head gasket integrity, wheel bearing and driveshaft condition and suspension geometry all need the vehicle off the ground and, for several of them, stripped. Anyone who tells you at the kerb that they know exactly what has failed inside a sealed gearbox is guessing at your expense.

Dashboard warning lights follow traffic-light logic: red means stop as soon as it is safe to do so, amber means a fault needs attention but the vehicle is often still drivable with care. The two reds worth memorising are oil pressure and coolant temperature, because continued driving with either can cause severe engine damage within minutes. Do not try to reach a garage on them. An amber fault will often put the car into limp mode, which is the engine management deliberately capping revs, boost and sometimes gear selection to protect the vehicle. Limp mode is the car asking to be looked at, not permission to carry on. A short, low-speed run home on a quiet road is sometimes reasonable; crawling along lane one of a motorway at 30 mph is not, and that is a recovery.

The faults we fix where the car stands

Flat and discharged batteries are the commonest call in the trade by a distance. The RAC reports that battery faults are its biggest cause of callouts year round, and that on the first Monday of 2025 flat batteries accounted for 24 per cent of all its breakdowns. A jump start is from £60 and gets most of them moving. Alongside that sit blown fuses and relays, loose or corroded battery terminals, a poor earth, a sensor plug that has vibrated off, an immobiliser that will not release and a key fob with a dead cell that stops the car recognising the key at all. Lost keys and coded replacement keys are auto locksmith work rather than roadside work, and we will tell you that rather than charge you for an attempt. If the battery itself needs replacing rather than boosting, that is covered in detail on our battery and jump start service page.

Wrong fuel is the call where what you do in the first minute matters more than anything we do afterwards. The RAC estimates that misfuelling happens roughly once every three minutes in the UK, and that over 95 per cent of cases are petrol put into a diesel. The single instruction is this: do not turn the ignition on. Not to move off the forecourt, not to close the windows. Switching on runs the fuel pump and circulates the wrong fuel through the injection system, which turns a drain and flush into a far larger repair. Draining is quoted on the call, because the price depends on how much fuel is in the tank and on whether the engine has already been started. If you have simply run out, fuel delivery is £70 to £200 and includes a set amount of fuel. A diesel run completely dry usually needs the system primed and bled before it will fire, which is why it is a longer job than a petrol that has run out. An electric vehicle at zero charge is a recovery to a charge point, not a jerrycan.

Tyre and wheel calls stall for predictable reasons: a locking wheel nut with no key in the car, nuts torqued beyond what any roadside brace will shift, and increasingly no spare wheel at all, because the manufacturer supplied a sealant kit instead. Sealant will not save a sidewall cut, a blowout or a tyre that has run flat and shredded. Mobile tyre fitting starts at £140 on ordinary roads and runs from £250 to £750 on motorways, where restricted access and working conditions are the reason for the difference. If a space-saver spare is fitted, it carries its own speed limit, commonly 50 mph and marked on the wheel itself. Worth knowing while the wheel is off: the legal minimum tread depth in Great Britain is 1.6 mm across the central three quarters of the tread and around the entire circumference, under regulation 27 of the Road Vehicles (Construction and Use) Regulations 1986, and the penalty is up to £2,500 and three penalty points per illegal tyre.

The faults that need the truck, and why we say so early

Some failures are recovery jobs from the first minute, and pretending otherwise only wastes your evening. Clutch failure. Gearbox and torque converter failure. A snapped cambelt or a failed timing chain, where turning the engine over again can add damage. Head gasket failure, and any significant loss of coolant or oil. A seized engine. A broken driveshaft, a collapsed wheel bearing, a snapped suspension spring or a failed shock absorber. Alternator failure on the move, where the car is running on battery alone and will stop wherever it happens to be. Flood or fire damage. A vehicle locked into reduced power by a failed DPF regeneration. In all of these the vehicle is loaded and taken where you want it, from £80, with the price agreed before we set off.

Pothole damage deserves separate mention, because it is a large and growing category rather than bad luck. RAC patrols attended 26,048 breakdowns caused by damaged shock absorbers, broken suspension springs or distorted wheels in 2025, around 71 a day and up 15 per cent year on year, and in the second quarter of 2025 alone there were 6,575 such callouts, with broken springs up 23 per cent. After a hard hit, the roadside check is quick and worth doing before you drive on: is the tyre holding pressure, is the rim visibly buckled, does the car sit level, does the steering pull or feel loose, does the wheel foul the arch on full lock, and is there knocking or grinding at walking pace. A broken coil spring can cut into a tyre, so a car that has landed heavily and now knocks over every bump is one to stop and have looked at rather than nurse home.

Electric, automatic, four-wheel-drive and van: why we ask what you drive

Electric and hybrid vehicles are recovered on a flatbed with all four wheels off the ground, because that is what the manufacturers specify. Tesla, Nissan, Hyundai, Kia, Volkswagen and BMW all set out flatbed recovery for their electric models. The reason is mechanical rather than bureaucratic: towing an EV with driven wheels turning on the road spins the motor as a generator, feeds current back through the drivetrain, and can overheat components and damage motor bearings, as well as putting the manufacturer warranty at risk. Some models also need a transport or tow mode selected on the touchscreen before loading, which Tesla calls Transport Mode. One point that surprises owners: a flat 12 volt battery will immobilise an electric car completely even with a nearly full traction battery, because the 12 volt system is what wakes the vehicle, releases the parking brake and opens the charge port.

Conventional torque-converter automatics use a transmission oil pump driven by the engine. With the engine off, internal components can turn without lubrication if the driven wheels are left on the road, so manufacturers' handbooks typically either prohibit flat towing or impose a strict maximum speed and distance. In practice that means an automatic is lifted on dollies under the driven wheels or carried outright, and the same caution applies to dual clutch and DSG boxes. Four-wheel-drive and all-wheel-drive vehicles generally need all four wheels off the ground for the same reason, since the drivetrain is coupled front to rear.

Low, lowered and long-nosed cars need low-angle or extended ramps so the front does not ground on loading. Vans and light commercials change the weight, the load and often the access, so a loaded Transit behind a height barrier is a different dispatch from an empty one on a driveway. Motorcycles, scooters and mopeds are within scope and are moved with proper strapping and a front wheel chock. This is why the phone call asks what you drive, whether it is manual or automatic, petrol, diesel or electric, whether the wheels turn, and whether the steering unlocks. Those answers decide which vehicle is sent, and getting them right on the first call is what prevents a wasted visit.

No breakdown cover, no membership: how a one-off call works and what it costs

You do not need a policy to be rescued. A one-off call has no joining fee, no waiting period, no annual contract, no policy excess and no vehicle age limit. That matters because the subscription providers cannot help a caller who is not a member, and because plenty of people who do hold cover discover at the roadside that their policy excludes home-start, excludes their vehicle's age, has lapsed or is mid-renewal. You are also free to call someone else if your existing provider has quoted a wait you cannot live with. Nothing in a breakdown policy obliges you to sit and wait for it. Whether that policy will then reimburse a third party invoice is a separate question that depends on its terms, so ask them before you agree the job if you intend to claim it back.

Our prices are flat and agreed on the phone before anyone sets off. Recovery and towing start at £80. A jump start is from £60. Fuel delivery is £70 to £200 and includes a set amount of fuel. Mobile tyre fitting starts at £140 on ordinary roads, and £250 to £750 on a motorway. Wrong fuel draining is quoted on the call. There is no call-out fee on any of it. If your vehicle was damaged in an accident that was not your fault, recovery costs you nothing as the claimant, and that side of the work is handled through our sister service at citygripclaims.co.uk.

Cost per mile is one of the most searched pricing questions in this trade, so here is the direct answer. Per-mile quoting is how a lot of operators bill: a call-out charge, then a rate for every mile the truck runs, sometimes counting the miles to reach you as well as the miles carrying you. It is a workable way to bill and a poor way to buy, because the figure quoted on the phone is not the figure on the invoice. What genuinely pushes a recovery price up is real enough: distance, time of day, whether the vehicle rolls and steers, whether the wheels turn at all, seized brakes or a locked steering column, a motorway or red route location, and underground or multi-storey access. We would rather put all of that into one number and tell you what it is before we move. Either way, ask for an itemised invoice at the scene, because you will need it if you intend to reclaim the cost from an insurer, a breakdown policy, an employer or a fleet operator.

Staying safe until we arrive

On an ordinary road, Highway Code rule 276 is the whole checklist. Get the vehicle off the road if you possibly can. Switch on hazard warning lights if it is causing an obstruction. Wear light-coloured, fluorescent or reflective clothing. Put a warning triangle on the road at least 45 metres (147 feet) behind the vehicle on the same side. Keep sidelights on in the dark. Never stand between your vehicle and oncoming traffic. Get out on the side away from traffic and take everyone with you, including the passengers who would rather stay warm.

On a motorway the guidance changes and one part of it reverses: a warning triangle must never be placed on a motorway. Rule 277 gives three steps. Go left, into an emergency area, onto the hard shoulder or off at a slip road, as far left as possible with the wheels turned to the left, hazards on and sidelights on in poor visibility. Get safe, leaving by the door away from traffic and getting behind the barrier, with animals left in the vehicle. Get help. If you cannot get left, or you cannot leave the vehicle safely, keep seatbelts and hazard lights on and call 999 immediately and ask for the police. Never attempt a repair yourself on a motorway and never cross the carriageway.

If you have no idea where you are, National Highways can be reached on 0300 123 5000 from an emergency area, lay-by or hard shoulder. Free orange emergency telephones sit at roughly one-mile intervals, and the distance marker posts every 100 metres carry an arrow pointing towards the nearest one. A marker post number, a driver location sign or a what3words address is the fastest thing you can read to us. Where there is no hard shoulder, places to stop in an emergency have historically been between about 0.3 and 1.6 miles apart, and the Department for Transport's smart motorway action plan set a target of three quarters of a mile where feasible, with a maximum of one mile, on future schemes. If a Red X is showing above your lane you must leave that lane: driving under a Red X is an offence carrying a £100 fine and three penalty points, with more serious cases going to court, and by April 2022 National Highways had upgraded around 96 per cent of enforcement cameras on all-lane-running and dynamic hard shoulder stretches to detect it automatically. Where signs show Free Recovery, Await Rescue, usually inside roadworks, a contracted operator will move you clear of the works at no charge, but that is a move to safety and not a tow home or to a garage.

London specifics: red routes, access and vehicles that cannot legally be driven

On TfL red routes, double red lines mean no stopping at any time, every day of the year, and single red lines mean no stopping during the signed hours. TfL's published exemptions cover Blue Badge holders and licensed taxis and private hire vehicles picking up or dropping off. A breakdown is not on that list, so a penalty charge notice can still be issued to a vehicle that has failed where it stands. The practical answer is evidence. Photograph the vehicle in position with the road markings visible, note the time, and keep the dated recovery invoice, because a genuine breakdown supported by contemporaneous evidence is commonly argued at appeal. Nobody can honestly promise a PCN will be cancelled, but an invoice showing exactly when and where we attended is the most useful document you will have.

Access decides the equipment, and therefore the price. A live lane, a bus lane, a bridge, a junction, a tunnel, a narrow mews and a multi-storey or underground car park are all recoverable, but not all with the same vehicle. Height restrictions below ground rule out a standard flatbed, so those jobs are done with equipment that fits under the barrier, and a car that will not roll or steer inside a tight car park takes longer than one that will. Tell us on the call if you are below ground, behind a height barrier, on a red route or in a bus lane, and the right vehicle comes out first time instead of second.

If you are thinking of leaving the car where it is, be clear about the clock and the cost. A broken-down vehicle left on a public road can be removed under statutory powers, and in England and Wales the prescribed charges as at April 2023 were £192 for removal of a vehicle up to 3.5 tonnes maximum authorised mass that is upright and undamaged on a road, £26 for each 24-hour period of storage, and £96 for disposal. A Home Office consultation in 2025 proposed raising those figures by 16.2 per cent. Leaving it is rarely cheaper than moving it. And if the vehicle has no MOT, no tax or no insurance, it can still be moved lawfully, but only carried with all four wheels off the ground, because a vehicle with any wheels on the road is being used on the road and needs tax and insurance. Using an untaxed vehicle on a road can bring a fine of up to £1,000, or five times the tax chargeable if that is greater, and driving uninsured carries a £300 fixed penalty and six penalty points, or an unlimited fine and disqualification at court.

Frequently asked questions

How much does breakdown recovery cost without cover?

With CityGrip Recovery there is no membership and no call-out fee. Recovery and towing start at £80, a jump start is from £60, fuel delivery is £70 to £200 including a set amount of fuel, and mobile tyre fitting starts at £140 on ordinary roads or £250 to £750 on a motorway. Wrong fuel draining is quoted on the call. The exact figure depends on distance, time of day, access and whether the vehicle rolls and steers, and it is agreed on the phone before anyone sets off. Call 07960 200253.

Will you try to fix my car before towing it?

Yes, that is the order we work in. On arrival we check the battery, terminals, earth, fuses, relays, warning lights, fluid levels and stored fault codes before considering the truck. If the fault is a flat battery, a blown fuse, a loose connection, a puncture, an empty tank or a similar roadside job, we fix it there and you drive away. The vehicle is only loaded when a roadside repair is not possible or would not get you home safely, and you are told the recovery price before we load.

Can you jump start my car at the roadside?

Yes. A jump start is from £60 with no call-out fee, anywhere in London, at any hour. We will also check whether the battery is simply discharged or actually failing, because a car that starts on a jump and dies again in an hour has a charging fault, not a flat battery. If the battery needs replacing rather than boosting, our battery and jump start service page covers that in detail.

Do you charge per mile?

No. A lot of operators bill a call-out charge plus a rate for every mile the truck runs, sometimes including the miles driven to reach you, which means the figure quoted on the phone is not the figure on the invoice. We quote one flat price that covers the whole job, agreed before we set off. Distance is one of the things that determines that number, but you are told the number, not the formula.

Do you work 24 hours, including nights, weekends and bank holidays?

Yes. CityGrip Recovery operates 24 hours a day, every day of the year, from 68 Ruckholt Road, Leyton, London E10 5NP. Call or WhatsApp 07960 200253 at any hour. Time of day is one of the factors that affects the price, and it is included in the figure you are given on the phone rather than added afterwards.

Who do I call when my car breaks down and I have no breakdown cover?

If you are on an ordinary road and safe, call an independent recovery operator directly; you do not need a policy or a membership. Call CityGrip Recovery on 07960 200253. If you are on a motorway, get left, get behind the barrier, then call. If you cannot get off the carriageway or cannot leave the vehicle safely, keep your seatbelts and hazard lights on and call 999 for the police first. If you do not know where you are, National Highways can locate you on 0300 123 5000.

How far will you tow my vehicle, and can it go to my own garage?

Yes, it goes wherever you want it. That can be your own garage, your home, a garage of your choosing, a main dealer, a body shop, an auction site or a scrap yard. We cover all London postcodes, the M25 and the wider motorway network, and longer runs beyond that are quoted on the call. Tell us the destination when you ring so the price you are given is the full price for the whole job.

What happens if the garage is closed when we get there?

Tell us before we set off if the destination may be shut, because it changes the plan. Many garages will accept a vehicle left in a secure yard or on a forecourt with the keys handled by prior arrangement, and plenty are happy to do that if you call them first. If nothing can be arranged, the sensible options are to take the vehicle to your home address or another address you control, or to deliver it the following day. What we will not do is leave a vehicle somewhere it can be ticketed, clamped or removed.

Can you recover an electric car?

Yes, and it is recovered on a flatbed with all four wheels off the ground, which is what the manufacturers specify. Towing an EV with driven wheels turning on the road makes the motor act as a generator, which can overheat drivetrain components, damage motor bearings and affect the warranty. Some models need a transport or tow mode enabled on the touchscreen before loading. Tell us the make and model when you call. Remember that a flat 12 volt battery alone will immobilise an EV even when the main traction battery is nearly full.

Can you recover an automatic or a DSG?

Yes. A conventional torque-converter automatic has a transmission oil pump driven by the engine, so with the engine off the internals can turn without lubrication if the driven wheels are left on the road. Manufacturers' handbooks therefore usually prohibit flat towing or set a strict maximum speed and distance. In practice we lift the driven wheels on dollies or carry the vehicle outright. The same applies to dual clutch and DSG gearboxes, and to four-wheel-drive vehicles, where the drivetrain is coupled front to rear.

Can I travel in my car while it is being recovered?

Under the rules for vehicle recovery operations in the UK, passengers may be carried in a broken-down vehicle while it is being recovered only where the speed does not exceed 30 mph. That effectively rules it out for any journey involving a dual carriageway or motorway. In practice, if your vehicle is being carried on a flatbed you travel in the cab of the recovery vehicle where there is a seat available, which is safer and far more comfortable. Mention how many people need a lift when you call.

Is it legal to tow my own car home on a rope?

It is legal within limits, and it is a poor idea on a modern car. Where one vehicle tows another on a rope or chain, the maximum distance between them is 4.5 metres. If the gap exceeds 1.5 metres the rope must be made clearly visible to other road users from a reasonable distance on either side, an ON TOW sign must be displayed on the rear of the towed vehicle, and the person steering the towed vehicle must hold a licence for that class of vehicle. With the engine off you lose power steering and servo-assisted braking, and automatics, electric vehicles and four-wheel-drives can be damaged by it. A professional operator will not rope-tow a modern vehicle for those reasons.

Can you recover from an underground or multi-storey car park?

Yes, but the height restriction decides the equipment, so tell us on the call that you are below ground or behind a height barrier, and give the clearance height if it is signed. A standard flatbed cannot get under most barriers, so those jobs are done with equipment that fits. It also helps to know whether the vehicle rolls and steers freely, whether the steering lock releases, and whether the handbrake is stuck or the brakes are seized, because a car that will not move under its own weight in a tight car park is a longer job and that is reflected in the quoted price.

Do you cover motorways and the M25?

Yes, we cover the M25 and the wider motorway network as well as every London postcode. Before you call, get left into an emergency area or onto the hard shoulder, wheels turned left, hazards on, then get out of the door away from traffic and behind the barrier. Never place a warning triangle on a motorway and never attempt a repair yourself there. Read us the number on the nearest distance marker post or driver location sign, as that is the fastest way to pinpoint you. Motorway work carries a higher price for tyre fitting, from £250 to £750, because of the access and working conditions involved.

What if my car has no MOT, no tax or no insurance?

It can still be moved lawfully, but only carried with all four wheels off the ground on a flatbed or fully suspended, because a vehicle with wheels turning on the road is being used on the road and needs tax and insurance. Getting that wrong is expensive: using an untaxed vehicle on a road can bring a fine of up to £1,000, or five times the tax chargeable if that is greater, and driving uninsured carries a £300 fixed penalty and six penalty points, or an unlimited fine and disqualification at court. Tell us the status of the vehicle when you ring so the right method is used.

How long can I leave a broken-down car at the side of the road?

There is no safe grace period to rely on. A broken-down vehicle on a public road can be removed under statutory powers, and in England and Wales the prescribed charges as at April 2023 were £192 for removal of a vehicle up to 3.5 tonnes that is upright and undamaged on a road, £26 for every 24-hour period of storage, and £96 for disposal. A Home Office consultation in 2025 proposed increasing those by 16.2 per cent. On a red route or in a controlled parking zone a penalty charge notice can be issued long before removal, so moving the vehicle promptly is usually the cheaper decision.

How quickly can you get to me?

We will give you a realistic time when you call, based on where you are and what is actually happening on the roads at that moment, and we would rather be honest than quote a headline figure. Time of day, weather, traffic and where the vehicle is standing all change it, and a fifteen minute promise on a Friday evening in central London is a marketing claim rather than a plan. What we will do is tell you a time we believe we can meet, and tell you if that changes. On a motorway, get behind the barrier and wait there, not in the vehicle.

How do I know a recovery operator is legitimate?

Check for a named business with a real phone number answered by a person, a price agreed and confirmed before dispatch, and an itemised invoice at the scene. Ask that the operator holds recovery-specific insurance, including on-hook and in-trade cover, so your vehicle is insured while it is on the truck. Recovery vehicles have not been exempt from plating and annual testing since 20 May 2019, amber beacons must be lit while the vehicle is stationary at a breakdown, and the driver must hold the correct licence category for the truck's weight. PAS 43:2018 is the recognised UK management system standard for safe working in breakdown, recovery and removal operations. Agree the payment method on the call, along with the price, before anyone sets off.

Updated August 2026. Lines open 24 hours. Call 07960 200253.

Tell us the symptom and we will tell you the price

Call or WhatsApp 07960 200253, 24 hours a day. CityGrip Recovery is based at 68 Ruckholt Road, Leyton, London E10 5NP and covers every London postcode, the M25 and the wider motorway network. No membership, no call-out fee, and a fixed price agreed before anyone sets off.