24 Hour Car Recovery Near the M25 Motorway
London's orbital motorway, all 117 miles of it, with the price agreed before we set off.
- No separate call-out fee
- Price agreed first
- Cars, vans and 4x4s
- 24/7/365
If you cannot reach a place of safety and also cannot get out of your vehicle safely, stay in it with your seat belt and hazard lights on and call 999 first.
Get an accurate recovery quote on WhatsApp
Get to safety first and do not go back to the vehicle to check anything. Answer only from what you already know. If you cannot reach safety and also cannot get out safely, call 999 instead.
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CityGrip provides 24/7 car recovery on the whole M25. We recover cars, vans and 4x4s from the M25 and take them to the garage or home address you choose. We guarantee attendance on every job we confirm (not on the Dartford Crossing itself or its approach roads), and where the police or National Highways are managing the scene we attend as soon as they allow access. The price is agreed with you on the phone before we dispatch, with no separate call-out fee, and a motorway callout starts from £250. Call 07960 200253 for M25 car recovery.
Car recovery near the M25: how it works
If your car has broken down on the M25, or on a road close to a junction, the simplest way to arrange car recovery is to call 07960 200253 or message us on WhatsApp with the junction number, your direction of travel (clockwise or anticlockwise) and where you are waiting (behind the safety barrier, in a service area or off the motorway). Get to safety first: if you cannot, follow the Highway Code rule 277 steps further down this page. We confirm the price with you before we dispatch, so there is nothing to negotiate at the roadside.
Car recovery on the M25 covers breakdowns, non-runners, wheel or tyre damage and accident recovery. Tell us whether the car was driving normally before it stopped, and say if you already know whether it rolls and goes into neutral. Do not go back to the vehicle to check anything. If it is only a puncture, our mobile tyre fitting service for the M25 covers the same full orbital.
CityGrip Recovery provides 24/7 breakdown recovery on the M25, all 117 miles of it, all the way round the orbit. Get to safety first, then call 07960 200253 with your junction number and direction of travel. A motorway callout on the M25 costs from £250 to £750 depending on location, agreed with you on the phone before we dispatch, with no separate call-out fee. We're based at 68 Ruckholt Road in Leyton, East London, and cover every junction of the M25. We guarantee attendance on every job we confirm (not on the Dartford Crossing itself or its approach roads), and where the police or National Highways are managing the scene we attend as soon as they allow access. Non-fault accident recovery costs the claimant nothing.
London's orbital, built in stages over eleven years
The M25 is not one motorway built at once. The first section on the route, between Junction 23 at South Mimms and Junction 24 at Potters Bar, opened in September 1975 (initially as the A1178, provisionally the M16), more than a decade before Margaret Thatcher officially opened the completed motorway, at a ceremony between Junction 22 and Junction 23, on 29 October 1986. In between, the ring closed piece by piece.
Today it runs 117 miles, and 14 of its junctions serve only local roads. It was designed for a maximum of around 88,000 vehicles a day; by 1993 it was reported to be carrying more than 200,000 vehicles a day, and the section between Junctions 14 and 15 near Heathrow recorded an average of 219,492 vehicles a day in 2018 and about 210,000 in 2024. That gap between design capacity and actual traffic is well documented.
Had a non-fault accident? Your recovery is free.
If another driver was at fault, we arrange your recovery free of charge through our sister claims service, CityGrip Claims. Start a claim there to see how your accident is handled.
The Dartford Crossing: a different road, not just a bridge
At the eastern end, the M25 does not actually cross the Thames on a motorway. The Dartford Crossing, made up of the Dartford tunnels and the Queen Elizabeth II Bridge, is legally the A282, a trunk road, not a motorway, and it operates its own Dart Charge, payable between 6am and 10pm, rather than a toll booth. That distinction matters for a breakdown.
On the crossing and its approach roads, only a constable or traffic officer may move a vehicle at rest because of a breakdown (other than in a designated parking area), and repairs need their express permission (Dartford-Thurrock Crossing Regulations 1998, regulation 9). Our attendance guarantee does not extend to the crossing itself or its approach roads. Elsewhere on the M25, call us once you are somewhere safe.
Where the M25 meets everything else
Part of what makes the M25 unusual is how many other motorways feed into it. Junction 3 meets the M20 toward Kent and the Channel Tunnel, Junction 5 meets the M26, Junction 7 meets the M23 toward Gatwick and Brighton, Junction 12 meets the M3 toward Basingstoke and the south west, Junction 15 meets the M4 toward Heathrow and the west, Junction 16 meets the M40 toward Oxford and Birmingham, Junction 21 meets the M1, Junction 23 meets the A1(M), and Junction 27 meets the M11 toward Cambridge and Stansted. Each of these interchanges carries its own merging and weaving traffic on top of the M25's own orbital flow.
If your breakdown happens at one of these interchanges, the steps are the same as anywhere else on the motorway: Highway Code rule 277 says to leave the motorway at the next exit or pull into a service area if possible. If you cannot, go left: pull into an emergency area or onto a hard shoulder if you can, and stop as far to the left as possible with your wheels turned to the left and your hazard lights on. If it is safe and possible, exit by the side furthest from traffic and wait well away from the vehicle, behind the safety barrier where there is one. Do not go back to the vehicle and do not attempt repairs. Use the free emergency telephone, or call National Highways on 0300 123 5000. If you cannot reach a place of relative safety and also cannot get out safely, stay in the vehicle with your seat belt and hazard lights on and call 999 and ask for the police. Call us on 07960 200253 once you are somewhere safe.
Smart motorway sections and where you can actually stop
National Highways lists two all lane running sections on the M25, Junctions 5 to 7 and Junctions 23 to 27, where emergency areas stand in for the hard shoulder and the left lane is a live lane. Only the eastbound (anticlockwise) carriageway between Junctions 6 and 7 keeps a hard shoulder, so do not count on one anywhere else between Junctions 5 and 7. Layouts and roadworks change, so follow the signs on the day. The MIDAS system, which detects slow-moving traffic and adjusts speed limits automatically, was introduced between Junctions 10 and 15 in 1995 and extended to Junction 16 in 2002.
Highway Code rule 277 says to leave the motorway at the next exit or pull into a service area if possible. If you cannot, go left: pull into an emergency area or onto a hard shoulder if you can, and stop as far to the left as possible with your wheels turned to the left and your hazard lights on. If it is safe and possible, exit by the side furthest from traffic and wait well away from the vehicle, behind the safety barrier where there is one. Do not go back to the vehicle and do not attempt repairs. Use the free emergency telephone, or call National Highways on 0300 123 5000. If you cannot reach a place of relative safety and also cannot get out safely, stay in the vehicle with your seat belt and hazard lights on and call 999 and ask for the police. Call us on 07960 200253 once you are somewhere safe.
Services and where it makes sense to meet
Highway Code rule 275 says the safest place to stop on a motorway is a service area, and rule 277 says to leave the motorway at the next exit or pull into a service area if possible. Two service areas sit on the M25 itself: Clacket Lane, between Junctions 5 and 6 (officially opened in July 1993), and Cobham, between Junctions 9 and 10 (opened in September 2012). South Mimms, next to Junction 23, opened in 1987 (officially opened on 6 June 1987), and Thurrock is reached by leaving at Junction 30 or 31, on the Essex side of the Dartford Crossing.
Do not drive a failing car further than you safely can to reach one. Tell us where you are waiting once you are safe.
A documented history of fog, congestion and closures
On 11 December 1984, dense fog between Junctions 5 and 6 caused a 26-vehicle pile-up that killed nine people and injured ten. In November 2014, a section of road surface near Junction 9 at Leatherhead, repaired overnight, failed after heavy rain, leaving a large pothole, closing three lanes and causing tailbacks of up to 16 miles. In March 2024, National Highways closed the M25 in both directions between Junctions 10 and 11 from 9pm on Friday 15 March to 6am on Monday 18 March, the first planned full closure in the motorway's history, to demolish a bridleway bridge and install a new gantry, a reminder that even a road built to keep moving occasionally has to stop entirely.
None of this is meant to alarm anyone using the M25 normally. It's simply the context: the M25 carries very heavy traffic and is heavily managed.
Where we are based, and what we guarantee
We are based at 68 Ruckholt Road in Leyton, East London. We cover every junction of the M25 and agree the price with you before anyone sets off. We guarantee attendance on every job we confirm (not on the Dartford Crossing itself or its approach roads), and where the police or National Highways are managing the scene we attend as soon as they allow access. We cannot give an arrival time, because it depends on where you are and, where the police or National Highways are managing the scene, on when they allow access.
A motorway callout on the M25 runs from £250 to £750, agreed with you on the phone before we dispatch. If it's a puncture rather than a full breakdown, we run a separate mobile tyre fitting service for the M25 covering the same full orbital.
Non-fault accidents on the M25
If the accident was not your fault, we arrange your recovery free of charge through our sister claims service, citygripclaims.co.uk.
Call 07960 200253 as soon as you and any passengers are safe. We'll talk you through what happens next and arrange the recovery.
Car recovery on the M25 by junction range
Each page below takes one stretch of the M25 junction by junction, with what each interchange serves, the smart motorway status of the stretch from the National Highways map, and the nearest motorway services.
Car Recovery M25 J1a to J5
Dartford to Sevenoaks. The Dartford Crossing approach, the A2 at J2, the M20 at J3 and the A21 and M26 at J5.
Car Recovery M25 J6 to J10
Godstone to Wisley. Junction by junction, with the smart motorway status and services for the stretch.
Car Recovery M25 J11 to J16
Chertsey to Denham via Staines and Heathrow. Junction by junction, with the smart motorway status for the stretch.
Car Recovery M25 J17 to J21
Maple Cross to the M1 at Kings Langley and Hemel Hempstead. Junction by junction, with the smart motorway status for the stretch.
Car Recovery M25 J22 to J25
London Colney to Waltham Cross via South Mimms. Junction by junction, with the smart motorway status and services.
Car Recovery M25 J26 to J31
Waltham Abbey to Thurrock by way of the M11, Brentwood and the A13. The Dartford Crossing approach at J31.
M25 motorway recovery FAQs
Do you cover the whole M25?
Yes, we cover every junction of the M25. Our attendance guarantee does not extend to the Dartford Crossing itself or its approach roads.
How much does M25 breakdown recovery cost?
A motorway callout on the M25 runs from £250 to £750 depending on location, agreed with you on the phone before we dispatch. No separate call-out fee.
I've broken down inside the Dartford Crossing tunnel. What do I do?
Follow the signs and the instructions of the crossing's staff and traffic officers, and call 999 if you are in danger. Only a constable or traffic officer may move a vehicle at rest because of a breakdown on the crossing, so our attendance guarantee does not extend there. Call us once you are somewhere safe and we will tell you what we can do.
Are the Dartford tunnels and the QEII Bridge the same road as the M25?
They're the A282, a connected trunk road with its own Dart Charge (6am-10pm), not technically part of the M25 motorway itself, though traffic flows through as one route.
What are the smart motorway sections on the M25?
Junctions 5 to 7 and Junctions 23 to 27 are all lane running, with emergency areas in place of the hard shoulder (only the eastbound carriageway between Junctions 6 and 7 keeps one). Follow Highway Code rule 277 and the signs on the day.
Which service stations are on the M25?
Clacket Lane (J5-6), South Mimms (J23), Cobham (J9-10) and Thurrock (J31, near the Dartford Crossing).
I've broken down at a busy interchange like Junction 15 or Junction 21. What should I do?
Follow Highway Code rule 277: leave at the next exit or pull into a service area if you can. If you cannot, go left and stop as far left as possible with your hazard lights on, exit by the side furthest from traffic only if it is safe, and wait behind the safety barrier. Do not stop in a live lane unless absolutely necessary. If you cannot reach a place of relative safety and also cannot get out safely, stay in the vehicle with your seat belt and hazard lights on and call 999 and ask for the police.
Do you cover breakdowns at night or on a bank holiday?
Yes, we are open 24 hours a day, every day of the year.
Can you recover vans from the M25?
Yes, we recover cars, vans and 4x4s.
Is accident recovery on the M25 really free if it wasn't my fault?
Yes. If another driver was at fault, your recovery is arranged free of charge through our sister claims service, citygripclaims.co.uk.
I've had a puncture, not a full breakdown. Do you still come out?
Yes, but that's our separate mobile tyre fitting service for the M25. Mention it's a tyre problem when you call.
Why does the M25 feel more congested than other motorways?
It was designed for around 88,000 vehicles a day; some stretches now carry just over 200,000. That gap between design capacity and actual traffic is well documented and is a major reason for its reputation.
How do I tell you where I am on the M25?
Once you are safe, tell us your direction of travel (clockwise or anticlockwise) and the last junction you passed. Quote a marker post or driver location sign only if you can read it from where you are safely waiting. That is more useful to us than a postcode on a ring road.
Do you recover electric and hybrid vehicles from the M25?
Yes. Tell us when you call that it is an electric or hybrid vehicle so the recovery can be planned around it.
Where are you based?
We're a London company based at 68 Ruckholt Road, Leyton, East London. We cover every junction of the M25 and agree the price with you before anyone sets off.
Is there car recovery near me on the M25?
We cover the whole M25 from our base in Leyton, East London, and agree the price with you before anyone sets off. We cannot give an arrival time, because it depends on where you are. Call 07960 200253 or send your junction and direction on WhatsApp.
How do I get car recovery on the M25?
Call 07960 200253 or message us on WhatsApp with the nearest junction number, your direction of travel and where you are waiting (behind the safety barrier, in a service area or off the motorway), once you are safe. We agree the price with you before we dispatch, with no separate call-out fee, and then arrange the recovery.
Where will you take my car after a recovery from the M25?
To the garage or address you choose, such as your home or your own garage. Give us the drop-off postcode when you call or on the WhatsApp form. If you do not have one yet, we will talk it through with you before we dispatch.
Updated 19 October 2026. Lines open 24 hours. Call 07960 200253.
Broken down on the M25? One number to call.
Call 07960 200253, tell us your junction and direction, and we'll agree a price before anyone sets off.